Terms of Service
Last updated: February 26, 2026
1. Service Overview
Kawi is a marketplace for booking classes and activities across participating partner locations.
2. Pass Usage
Passes are sold by vertical. If you want to attend classes in another vertical, you must purchase that vertical pass.
3. Booking and Cancellation
Booking and cancellation policies are shown in-product at checkout and booking confirmation. Eligibility for session returns depends on those policy windows.
4. Partner-Delivered Services
Classes are delivered by partner facilities. Members are responsible for following partner rules, safety guidance, and class requirements.
5. Contact
Questions about these terms: legal@kawi.ca. For account support, visit Contact.